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Thursday, November 21, 2019

Flood Part 4 - Thank You!





A Light at the End of the Tunnel - Thank You!

We are beginning to return to normal.  Still lots to do, but it does not feel as overwhelming! We had help from lots of people.

NYSEG came promptly to turn off the gas.  Then, NYSEG's Brooke Pierce came back several times to check the progress and to make sure we had electric and gas services as soon as possible.  She is really conscientious! Without her help, we would still be wet and shivering.

And there are lots of wonderful people in the city of Norwich, NY.
Norwich Fire Department Chief Jan Papelino and the folks at the Norwich Fire Department were super helpful.  They provided huge back-up pumps to get the water out, and Jan encouraged the city to pick up the flooded detritus.  That was so convenient and a huge saving and much appreciated!

We are also lucky to have excellent tradespeople in Norwich.

Collier Electric was quick and helpful.  Phil agreed that it would be a good idea to move the electric panel from the basement to the main floor of the house. If it floods here next time we're moving to Ararat.  And he kept the electricity going to keep us warm.



Marty from L W Morse & Son Plumbing arrived as soon as it was possible to get into the basement safely, and convinced our old water heater to work!  Hot water and the 4 electric heaters that he brought made the house almost livable while he and his assistant Keegan put in a modern furnace, replacing the antique one that flooded.

Luis has been helping us for over a year.  He does the heavy lifting.  He is always cheerful and is a super hard worker.  He got rid of a lot of the mud and muck.  We are very grateful for his help.

Kathy provided a delicious meal and visited for a bit of a break.  It was wonderful!  Karen kindly offered to do laundry - wow - that's an offer. . .




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