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Tuesday, May 4, 2021

Instacart Adventure #2 - misdelivered

Instacart is a grocery shopping service, and it has been a savior for us during Covid.  Now that we are vaccinated we could go to the stores, but we have discovered that we would much rather have someone else go for us.  Instacart is expensive - there's an annual membership fee, and a delivery fee, a tip for the shopper, and these come to about 10-15% of the order.  Some stores, like Aldi's, jack up the prices about 10% on top of all that.  And sometimes the stores do not offer the sale price on Instacart orders.  But the convenience has been worth it to us.  We have the shopper deliver to the steps in the garage, and we leave a cash tip in an envelope on the stairs, addressed to the shopper.  It has worked really well.  

We really like not shopping, so when Candy was coming for a visit, we needed some special things and placed a $90 order - the stuff we needed, plus there was a sale on cheese and Chobani and a few other things. . . 

On Thursday, we got a notice that the order was being delivered.  I did not race to the door - the shopper would have to make a few trips.  When I got to the door I found just one bag.  It had Activia, Eggo waffles, mens body wash, nutella, pop-tarts, strawberries, ice cream cones, peanut butter, and a few other things.  There was nothing that we use.  And there was nothing we ordered.

When you use Instacart, it shows where the driver is on a map.  When they were delivering to me, they drove a couple of blocks past my street.  I thought they missed the turn, but now I think they were doing two orders and dropped the other order first.  But they dropped off my order, and we got the other person's order.  I immediately contacted Instacart, hoping they could reach the shopper to switch the deliveries.  They could not - but they quickly arranged a new delivery at no charge, and all is well.  

They did not want the groceries returned.  I guess that makes sense, since they would not want the responsibility if they were contaminated.  Candy said that, with a 19 year old at home, the junk food would be a treat, and she took the groceries.  A friend said that there are a couple of places - the library and one of the churches - that have a food cupboard outdoors for those who may need it, and we could take things there,  That's good to know.

But now I'm wondering what a person who likes poptarts, Chobani coffee creamer, and frozen waffles, will do with 2 pounds of Swiss cheese, 3 pounds of Cabot cheddar cheese, two loaves of deli rye bread, half-sour pickles, gherkins. . . Makes me giggle to think of it.   Maybe they know about the food cupboard at the library.



1 comment:

R. said...

Maybe you've elevated the palate of whoever got your stuff... But at least you could send it home with Candy!